CLICK AND COLLECT
Placing your order
- Add your item/s to the basket. Proceed to the checkout and select the delivery option Click & Collect.
- Payment will be taken at the time of your order.
- Once your order is ready to be collected, we will send you a collection email.
Please note: Click & Collect is not available on Interest Free or PayPal purchases.
Collecting your Order
Please bring ALL the following documentation to collect your order:
- A copy of your collection email
- The payment card used to pay for your purchase
- A form of photo ID (driving licence or passport)
For security reasons, orders can only be collected by the person who placed the order, and only upon production of the correct documentation as listed above. We do not permit your order to be collected by somebody else on your behalf.
Terms and Conditions
- Items in stock will be ready to collect the same day when purchased before 2pm Monday to Friday, excluding bank holidays. Items in stock ordered after 2pm, on a Saturday, Sunday, or bank holiday, will be ready to collect the next working day.
- Some rings have a longer delivery time which is shown when the ring size is selected (eg. 3 days or 4-6 weeks). For these items, we will send a collection email when they arrive in store.
- You have 7 working days from receiving your collection email to collect your order. If the order has not been collected in this time, we will cancel the order and automatically refund you via the original payment method.
- Click & Collect is available on purchases made online only.
- Click & Collect is not available on purchases using PayPal or Interest Free Credit.
- All Click & Collect orders must be paid in full at the time of ordering.
- Orders can only be collected by the person who placed the order, and only upon production of the collection email, payment card and photographic ID. We do not permit your order to be collected by somebody else on your behalf. There are no exceptions to this.
- We reserve the right to refuse or withdraw the Click & Collect service at any time.
- These Terms & Conditions are in addition to our general Terms and Conditions.