Warranty and Repairs
We offer a comprehensive range of repair, restoration and bespoke services - working on platinum, gold and silver.
Below is an overview of our services:
- Ring sizing
- Specialist Jewellery re-finishing/polishing
- Rhodium & palladium plating
- Antique & modern jewellery restoration
- Re- modelling of existing items
- Claw re-tipping
- Bespoke Computer Aided Design (CAD)
- Laser repairs
- General jewellery repairs
- Stone replacements
- Pearl restringing
- Repair estimates for insurance companies
General repairs are guaranteed for 12 months. Pearl re-stringing is guaranteed for 6 months.
All our new products carry a 12 month manufacturing guarantee, excluding Sale items which carry a 3 month guarantee.
Any items damaged from negligence or misuse will not be covered and will be liable to a repair/replacement charge