Warranty and Repairs

We offer a comprehensive range of repair, restoration and bespoke services - working on platinum, gold and silver.

Below is an overview of our services:

  • Ring sizing
  • Specialist Jewellery re-finishing/polishing
  • Rhodium & palladium plating
  • Antique & modern jewellery restoration
  • Re- modelling of existing items
  • Claw re-tipping
  • Bespoke Computer Aided Design (CAD)
  • Laser repairs
  • General jewellery repairs
  • Stone replacements
  • Pearl restringing
  • Repair estimates for insurance companies

 General repairs are guaranteed for 12 months. Pearl re-stringing is guaranteed for 6 months.


All our new products carry a 12 month manufacturing guarantee, excluding Sale items which carry a 3 month guarantee. 

Any items damaged from negligence or misuse will not be covered and will be liable to a repair/replacement charge